Chrome Care Warranty
We are passionate about Chrome devices which means we also know that they break, especially in the hands of students! The easiest and most affordable way to protect Chrome devices is through TRA’s Chrome Care Warranty. With a quick turnaround time of 7-14 days, the TRA Chrome Care Warranty covers drops, breaks, spills, normal wear and tear, and hardware failure. All with no deductible, no fine print, and no claim limit! The devices are repaired by TRA staff members at our facility in Milwaukee. TRA is currently servicing 50+ school districts with an aggregate of 50K+ devices under agreement in Wisconsin and Illinois. Chrome Care is available on both new and existing devices with coverage lengths of one, two, three, or four years.
TRA provides each Chrome Care client a customized web portal for fast and easy service request submissions. Simply select the name of the individual submitting the ticket, the issue type from the drop down list, and enter the serial number or asset tag. Once that is done the district places the device in the custom bin supplied by TRA and we will pick it up on the next scheduled date (select markets).